This lesson posed the questions:
- How can you tell if your course is successful?
- Does it change learner behaviour?
- What can you measure?
Different types of courses may have different performance metrics. Articulate suggest the following:
Type 1 Performance Improvement Courses
Participants learn a new skill or are given information to
help them do their jobs or study better. Recommended measurement – consider pre vrs post course
assessments, or improvement in a particular task.
Type 2 Organisational Compliance Courses
Recommended measurement – pre vrs post course assessment
Type 3 Sharing Information
Recommended measurement – could track access to the
information source, eg download of a file or direction to a web page.
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This is an area that I need to improve on, in order to make
any feedback to the user relevant. There have been various discussions on the
forums within Articulate about this topic which have been interesting.
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